Browse our FAQs to view a list of our most commonly asked questions.

You might be struggling with an internet connection.

Do you have a 4G connection? If not, try and connect to your venue Wifi.

If you are still having problems, please speak to your venue or contact us.

Yes of course! You can pay via any credit or debit card or using your Apple or Android Pay.

As part of your partnership with Qbunk, our team offers support 24/7. Please contact your Account Manager and we will be able to help you right away!

We can have you up and running within 72 hours!

When building Qbunk, our team worked directly with bar staff and chefs around the country. We didn’t want to over complicate this system, so it only includes what is necessary – that’s why Qbunk one of the most intuitive systems on the market!

They sure can, the tips section is based on the basket page when they place their order.

Absolutely – Via our easy-to-use manager platform, you can input any discounts you like with timing and quantity controls included.

With Qbunk, we give YOU the power to change your menus in real time. By using the manager platform, you can add & remove items in seconds with just a click of a button. Gone are the days where you have to wait for someone to come out and change your items for you.

Although we advise that you do, Qbunk will work on 4G too!

You don’t need to be a tech wizard to use Qbunk in your venue!
 
It’s a simple, easy-to-use system and there is no technical skill required. Plus, if you ever need support – we are here 24/7, just a call away.

Qbunk will provide your venues with staff training and offer in-venue signage such as flyers, posters and table QR codes.

Although Qbunk can completely replace your EPOS system, yes you can run Qbunk alongside your current EPOS system if you wish to.

Full training and support will be given to staff during set up. You will be given all of the information you need to get started right away. If you ever need additional support, we are just a phone call away!

That’s not a problem – our skilled engineers can assess what is required and bring you up to the contemporary standard. This will also keep your customers happy.